Email is our fastest channel — 18 minute median response time during Pacific business hours. Email for longer-form questions. Address below for institutional and bulk buyers who want to arrange direct pickup or invoiced net-30 payment.
Median response time: 18 minutes during Pacific Time business hours (9 AM – 5 PM PT, Monday-Friday). Median response time outside those hours: 2-4 hours. Our team answers in English and French. Send order questions, dosing questions, shipping updates, refund requests, and general inquiries here.
Use email for anything that benefits from a written record: institutional invoicing, detailed lab COA requests, media inquiries, or wholesale/partnership discussions. Response time within 24 business hours.
Retatrutide Buy Canada
Suite 802, 550 Burrard Street, Vancouver, BC V6C 2B5, Canada
Canada
Our physical facility is a working warehouse, not a retail storefront. Institutional buyers (universities, private clinics, research organizations) can arrange advance appointments for direct pickup or in-person consultation. Email us at least 48 hours ahead to schedule.
For all Interac e-Transfer payments (retatrutide vials, retatrutide pens, tirzepatide, all bundles):
If your Interac has “auto-deposit” enabled on your end, the transfer will complete without a security question. If not, use your order number (e.g., RTC-2026-04127) as the answer.
| Channel | Business hours (PT) | Off hours |
|---|---|---|
| Email — English | 18 min median | 2-4 hours median |
| Email — French | 25 min median | 4-8 hours median |
| Email — contact@vantyxagency.com | Within 24 hours | Within 24 hours |
| Physical visit (appt required) | Book 48h ahead | Not available |
The 8 most common reasons Canadian buyers reach out to us — and how quickly we can typically resolve them.
The form below opens your default email client with a pre-filled message. For faster response, Email is always better.
Skip the contact form and go straight to our order page — every bundle, live pricing, Interac checkout in 3 clicks.
Median 18 minute response during Pacific Time business hours. Text in English or French. Or Interac e-Transfer directly to contact@vantyxagency.com.
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